Refund & Cancellation Policy

3-Day Free Trial

Eligible new users may receive a 72-hour (3-day) free trial, measured from successful account activation. No credit card is required under the intended current trial model. The free trial does not automatically convert into a paid subscription — when it expires, your free access simply ends and no payment occurs.

Paid Subscription

After the free trial, you may voluntarily subscribe for the price displayed at checkout. The current intended price is $9.99/month. A recurring paid subscription begins only after you actively choose to subscribe and authorize payment.

Subscription Renewal

Once you purchase a paid Trade Boss subscription, it renews monthly until you cancel. You authorize recurring billing when you purchase the paid subscription, and the price is shown before purchase.

Cancellation

You may cancel your paid Trade Boss subscription at any time through the cancellation functionality made available by Trade Boss and/or its payment provider. Cancellation prevents future subscription renewals. Unless otherwise required by law or specifically stated, you retain paid access through the end of the billing period you have already paid for.

Your Data After Trial or Cancellation

Cancellation does not immediately delete your Trade Boss account, historical trades, Setup data, My Edge analytics, or other data you have entered. Data handling after cancellation remains subject to the Privacy Policy and applicable data-retention practices.

Refund Policy

Subscription payments are generally non-refundable once processed, except where required by applicable law or where PMI Enterprises, LLC determines that a billing error or exceptional circumstance warrants a refund.

This allows PMI Enterprises, LLC reasonable discretion to address legitimate situations such as duplicate charges, incorrect billing, verified billing errors, exceptional technical circumstances, or other situations where a refund is determined to be appropriate.

Billing Questions

If you believe you were charged incorrectly, contact PMI Enterprises, LLC at pmienterprisesusa@gmail.com. Trade Boss support is happy to review billing problems, though not every billing dispute will result in a refund.

Contact Information

For refund or cancellation questions, contact Trade Boss (owned and operated by PMI Enterprises, LLC) at pmienterprisesusa@gmail.com.