Privacy Policy

Introduction

PMI Enterprises, LLC ("PMI Enterprises," "we," "us," or "our") owns and operates Trade Boss. This Privacy Policy explains what information Trade Boss collects, why it is processed, and how it is used, stored, and protected. By using Trade Boss you agree to the practices described in this policy. This policy applies to the public marketing site as well as the Trade Boss application.

Information We Collect

The information we collect depends on how you use Trade Boss. We may collect the following categories of information:

• Account information — such as your name and email address when you create an account or start a trial.
• Authentication information — credentials used to log in and secure access to your account.
• Trade data you enter or upload — including data from CSV imports, trading account labels, and reconstruction of your trades.
• Journaling data — Setup / Confluence tags, custom setups, Boss Tags, notes, and screenshots you add.
• Analytics data — inputs to features such as My Edge, used to surface descriptive insights about your historical data.
• Usage and device information — browser type, device, and interactions with the service.
• Cookies and session technologies — used to keep you signed in and support basic functionality.
• Subscription status and payment identifiers — your plan, billing status, and payment processor identifiers.
• Customer support communications — messages you send when requesting support.

Why We Process Information

We process the information above to provide, maintain, and improve Trade Boss — including authenticating your account, reconstructing and analyzing your trades, delivering analytics such as My Edge, managing your subscription, and responding to support requests.

How We Use Your Data

Your data is used to operate the service and fulfill your requests. We do not sell your personal data. Where we share data with third parties, we do so only as needed to operate the service or comply with law.

Service Providers

We work with a limited set of providers to run Trade Boss, such as hosting, analytics, and customer-support services. These providers receive only the data needed to perform their functions and are expected to protect it.

Payment Processing

Payment processing is handled by external payment providers. Trade Boss does not directly store full payment-card numbers. A secure payment processor handles card details and returns a payment identifier used to manage your subscription.

Analytics and Cookies

We use analytics and session technologies to understand how the service is used and to keep you signed in. You can generally control cookies through your browser settings.

Security Practices

We apply reasonable administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as needed to provide you access to Trade Boss and to fulfill the purposes described in this policy, to comply with legal obligations, and to resolve disputes. When you cancel or your account is deactivated, data handling continues in line with this policy and our Refund & Cancellation Policy.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, or delete your personal data, or to object to certain processing. You can request these by contacting us at pmienterprisesusa@gmail.com.

Children's Privacy

Trade Boss is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us so we can remove it.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected by a new "Last updated" date, and continued use of Trade Boss after changes are posted constitutes acceptance of the updated policy.

Contact Information

For privacy requests or questions, contact PMI Enterprises, LLC (owner and operator of Trade Boss) at pmienterprisesusa@gmail.com.